Refund FAQs

How do I request a return?

Contact us within 7 days of delivery with your order number and clear product photos.

What condition must returned items be in?

Returns require unworn, unwashed items with original tags and packaging intact.

Are personalized products eligible for refunds?

Personalized, customized, and made-to-order products are generally non-refundable.

What if my order arrives damaged?

For damaged or incorrect items, we’ll arrange a replacement or suitable resolution.

When will my refund arrive?

Approved refunds are processed to your original payment method within 5–7 business days.